Customer Care

To help you protect your jewelry for years to come, we want to share a couple of tips that we use to keep our jewelry looking like new:

  • Be careful not to spray perfume or hairspray directly on the jewelry.
  • Use caution when applying lotions, makeup, or soap. We recommend taking off your jewelry before application. 
  • Use a soft cloth to gently clean your piece after each wear.
  • Store each piece separately in the pouch provided. 

We wear our Charlize Jewelry every day, and are proud of our strong quality and craftsmanship, so don't be afraid of normal wear and tear. We hope your Charlize Jewelry is your favorite part of your wardrobe, and you wear it proudly!


If you have any questions, please don't hesitate to reach out to us at